Business Etiquette in the English-speaking world

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You may find that working in the English-speaking world is a little different to your home country. There are social guidelines to follow to get along well with your English-speaking colleagues. These differ slightly from country to country, but for today’s examples I will be talking about British English working etiquette.

Time:

  • Be on time or slightly early for English meetings. Lateness is considered rude.

  • The speed people work at is different in different offices and industries. Take notice of your colleagues and how relaxed they are about speed. This is a good guide for you.

  • Meetings have agenda’s (topics that have been planned for discussion). Most workplaces will stick to the agenda and try to stick to the meeting timings. Any new topics will most likely be discussed in the next meeting.

  • If you are under 5 minutes late to a meeting it is usually acceptable to enter the meeting and apologise to the room. If you will be later than this, it is best practice to contacting the organiser in advance to warn them and apologise for your lateness.

Discussion:

  • British people often talk about mildly personal topics at work. Colleagues will ask you about your interests, evenings, weekends, and family.

  • Short small talk social chats are normal and accepted throughout the day at most workplaces, as long as this does not go on too long.

  • People often have a “catch up” chat as they meet, or pass in the corridor.

  • Try to avoid discussions about beliefs, religion, politics, sexual topics, and any other topic that would involve a lot of deep discussion.

Socialising:

  • Some business colleagues will have regular after-work events that colleagues organise informally such as Friday nights at the pub. Wait to be invited, these are not normally organised by the company.

  • You will find your colleagues will regularly offer to make rounds of teas and coffees for nearby colleagues. It is a good idea to join in and offer drinks to your colleagues when you make a trip to the kitchen.

  •  Physical space is important to British people. Give your colleagues space. This is polite and not considered distant. Your colleagues will appreciate your respect.

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