If you work in the retail industry you will know that what you say is as important as how you say it when you are dealing with customers. Being helpful, polite, and respectful makes the difference between a visit and a sale. Let’s have a look at some useful phrases for working in retail:

General Retail:

• “Can I help you?”

• “Do you have a loyalty card?”

• “We have an offer on _____ at the moment”

• “Can I interest you in ______ ?”

Clothing / shoes:

• “How do you like the style and fit?”

• “Would you like that in another colour or size?”

• “That really suits you. I would recommend the _____to go with that”

• (Shoes) “That shoe also comes in a narrow and a wide fit”

There is a different way of speaking English in every industry. If you would like to prepare yourself for advancement in your retail career but your English is standing in your way, why not book a free one to one online Business English lesson trial with Lana Betts at Wright English? You may be surprised how quickly your Business English improves.

To find out more about the lessons I teach visit www.wrightenglish.com